Shipping policy

Shipping Policy

Order Processing All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

UK Shipping

  • Orders under £50 — Standard Shipping: £2.99 (7–10 working days)
  • Orders £50 and over — Free Shipping (7–10 working days)

EU Shipping

  • Standard International: £14.99 (10–15 working days)

Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.

Contact Us If you have any questions about your order or delivery, please contact us at hello@purelypetshop.co.uk